Frequently Asked Questions (FAQ)

PT Cenara Centra Commodia is a registered Indonesian export company based in North Lombok, West Nusa Tenggara, sourcing directly from farming cooperatives and preparing full export documentation, including Certificate of Origin and Phytosanitary Certificate for every shipment.

PT Cenara Centra Commodia is based in North Lombok Regency, West Nusa Tenggara, Indonesia, and ships internationally via Surabaya’s Tanjung Perak port or Jakarta’s Tanjung Priok port, with inland freight arranged from the sourcing region to the port.

PT Cenara Centra Commodia sources directly from farming cooperatives across Indonesia rather than through layers of trading intermediaries, which allows closer quality control from harvest through export.

To import cocoa beans from PT Cenara Centra Commodia, you start by requesting a formal quotation with your target grade (S1, S2, or S2B) and volume, agree on payment terms (T/T or L/C), and the company arranges quality inspection and full export documentation before shipment, full step-by-step process available in our blog guide.

Yes, PT Cenara Centra Commodia accepts smaller trial orders for cashew nuts and most other products before scaling up to full container load (FCL) volumes.

Minimum order quantity varies by product — candlenut and nutmeg typically start around 1 metric ton for trial orders, while higher-volume products like fresh coconut typically start at one full container load; confirm the current MOQ for your specific product with PT Cenara Centra Commodia’s export desk.

You’ll need a customs broker on your end to clear the shipment at your destination port, while PT Cenara Centra Commodia prepares the complete export documentation set (invoice, packing list, Certificate of Origin, Phytosanitary Certificate) needed for that clearance.

W240 refers to a cashew kernel grade where approximately 240 whole kernels make up one pound, a mid-to-large size grade widely used in the international cashew trade.

No. Indonesian cinnamon is cassia (Cinnamomum burmannii), botanically different from Ceylon “true cinnamon” (Cinnamomum verum), with a stronger, spicier flavor and significantly lower price point.

Grade A vanilla beans are longer, oilier, and more flexible with higher moisture content, suited for whole-bean and retail use, while Grade B beans are shorter and drier, suited for vanilla extract production.

Yes, nutmeg and mace both come from the fruit of the same tree (Myristica fragrans), nutmeg is the dried seed, and mace is the dried red aril that surrounds it.

RBD (Refined, Bleached, Deodorized) coconut oil is processed to be neutral in flavor, smell, and color, while virgin coconut oil is unrefined and retains natural coconut aroma, extracted via cold-press or centrifugal method.

PT Cenara Centra Commodia supplies candlenut (kemiri) in both Whole and Split form. Whole suits retail/visual applications, while Split is standard (and slightly cheaper) for grinding or oil extraction where kernel shape doesn’t matter.

PT Cenara Centra Commodia’s coconut is semi-husked, meaning part of the fibrous husk is retained for protection and easier handling during transit.

PT Cenara Centra Commodia accepts T/T (telegraphic transfer, typically 30% deposit before production and 70% before shipment) and L/C at sight for larger or first-time transactions.

Choose CIF if you don’t yet have a freight forwarder relationship, since the supplier arranges freight and insurance to your port; choose FOB if you already have a forwarder and want to control shipping costs directly.

Lead time from confirmed purchase order to shipment typically ranges from 1–4 weeks depending on the product and volume, before transit time to your destination port.

Shipments are typically routed through Surabaya’s Tanjung Perak port, with inland freight arranged from the sourcing region in Lombok and other parts of Indonesia.

es, third-party pre-shipment inspection can be arranged on request to verify quality and quantity before the shipping container is sealed.